Staff Satisfaction – A Literature Review
Staff satisfaction has been defined as the feelings a job evokes in an individual which are directly linked to feelings of achievement and provision of needs (Stephen, Timothy and Sanghi, as quoted by Rehman et al. 2016, 3). Webster's Dictionary provides that morale relates to a state of mind reflecting confidence and motivation towards activities (Willis and Varner 2010). For the purposes of this article, the terms satisfaction, morale and motivation shall be used interchangeably.
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